The IZ682H Vertex Pro is Shark’s latest product with a foldable wand. This model has the same DuoClean nozzle with the combs and the plastic fins, helping it resist hair tangles better than the older design. Surprisingly, this model has weaker airflow than the older IZ462H, only making out at 48.25CFM, but (surprisingly) has better pick-up ...Shop Amazon for Shark AZ2002 Vertex Powered Lift-Away Upright Vacuum with DuoClean PowerFins, Self-Cleaning Brushroll, Large Dust Cup, Pet Crevice Tool, Dusting Brush & Power Brush, Silver/Rose Gold and find millions of items, delivered faster than ever.Front soft brush was failing to spin on my 810. I found that belt pully had only been pressed on and was now slipping after about 4 years. Fix was to Dremel a keyway on the shaft and inside of pully and drive a brad in to lock it firm. (see image close-up) I think this was really bad engineering by the manufacturer to just press this pully on. Dec 27, 2021 · Shark Apex upright vacuum. Contractor's Assistant: How long has this been going on with your Apex vacuum? What have you tried so far? A week. I removed it and checked spinner. It moves. Contractor's Assistant: Is there anything else the Repairman should know before I connect you? Rest assured that they'll be able to help you. Shop Amazon for Shark AZ2002 Vertex Powered Lift-Away Upright Vacuum with DuoClean PowerFins, Self-Cleaning Brushroll, Large Dust Cup, Pet Crevice Tool, Dusting Brush & Power Brush, Silver/Rose Gold and find millions of items, delivered faster than ever.Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes.Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine.BEST FOR HARDWOOD FLOORS: Shark NV501 Rotator Lift-Away Professional Vacuum. BEST CORDLESS: Shark Vertex Cordless Vacuum With DuoClean PowerFins. BEST ROBOTIC: Shark AI Ultra 2-in-1 Robot Vacuum ...Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty. Jul 27, 2023 · You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum’s belt. Inside, there is a spring that is supposed to go next to one of the vacuum’s wheels. If the spring has come off, put it back on, and reassemble your vacuum. Then, see if it will stand up on its own. 2. The Shark vacuum brush roll needs to be cleaned regularly for optimal performance. Too much debris or hair buildup on the roll will cause the brush to stop spinning. Follow the steps below to clean the brush roll. Step 1: Unplug the vacuum. Look for three plastic knobs in the brush roll plate and unlock them.Power off the shark vacuum cleaner from the button. Unplug the vacuum cleaner from the mains. Check the filters and hose for clogs. If you find any, replace the filter or wash it with clean water and remove the clogs from the hose. Wait for the vacuum cleaner to cool completely, then plug it back into the mains.Mar 28, 2022 · The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge. Here are the steps. Unplug: If your vacuum is not working the first time, unplug it. Remove all the connections and disconnect from the electricity. Turn off: There is an ‘On-off’ option on the vacuum cleaner. Press the option and select that mode. Turn off the roll-on brush option as well.You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum’s belt. Inside, there is a spring that is supposed to go next to one of the vacuum’s wheels. If the spring has come off, put it back on, and reassemble your vacuum. Then, see if it will stand up on its own. 2.Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold Rating 4.7 out of 5 stars with 1304 reviews (1304)The Shark HZ2002 Vertex Corded Ultralight DuoClean PowerFins Stick Vacuum is for those seeking a lightweight vacuum with lots of versatility for cleaning floors and around your home. Its small storage footprint makes it handy for apartment dwellers, and superior suction and anti-hair wrap technology is a godsend for pet owners.Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more.Apr 25, 2019 · Learn how to get the most out of your Shark® DuoClean® with Zero-M® Lift-Away® Upright Vacuum by keeping the brushrolls clean.To learn more, visit sharkclean... Jun 21, 2021 · Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged. Power Switch. It’s not groundbreaking, but sometimes merely forgetting to turn on your Shark vacuum cleaner might be the reason it’s not working. Start by checking to see that you’ve flipped the on switch the right way. The power switch lies on the handle closest to your thumb. It might be a circle with “I” inscribed on it.You Need To Empty The Canister. If my Shark vacuum ever loses a little bit of power the first thing I do is empty the canister. You cannot expect the vacuum to keep sucking up dirt when the canister is bursting at the seams. It is best not to let your canister get so full that your vacuum starts to struggle to function.Nov 9, 2021 · We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more. Unplug the vacuum. Check for a clog or obstruction in the hose or filter; unclog the hose and replace the filter if needed. Wait 45 minutes for the vacuum to cool down. Plug the Vacuum in; push down the switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum.Apr 25, 2023 · Jaclyn has tested three Shark vacuums from this list. She has tested our standout top pick, the Shark Vertex HZ2002, and was impressed by the lightweight, multi-flex design, which makes everyday vacuuming much easier. She also tried the Shark AZ2002 vacuum and gave it four stars. This corded model is powerful but a little harder to store. The 13 Best Vacuum Cleaners of 2023, Tested and Reviewed. The Shark Navigator Upright and Shark Vertex Cordless Stick Vacuums stood out. By. Amy Schulman, Erin Johnson, and. Alyssa Brascia ...Follow the instructions to restart the motor protective thermostat. Turn off and unplug the vacuum. Remove and empty the dust cup and clean both filters. Inspect for obstructions in the hose, accessories and/or inlet openings. Allow the vacuum to cool for at least 45 minutes. Plug in the vacuum and resume. Shark IZ361H Pet Plus Anti-Allergen Cordless Stick Vacuum, Lightweight with Self-Cleaning Brushroll, PowerFins, Removable Handheld, Crevice, Upholstery, & Anti-Allergen Tools, 40 Min Runtime, Blue. Shark IZ862H Stratos Cordless Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti ... Follow the instructions to restart the motor protective thermostat. Turn off and unplug the vacuum. Remove and empty the dust cup and clean both filters. Inspect for obstructions in the hose, accessories and/or inlet openings. Allow the vacuum to cool for at least 45 minutes. Plug in the vacuum and resume. The Shark® Cordless Vertex® Pro Powered Lift-Away® is the newest member of Shark's Vertex Family. The lightweight cordless upright vacuum combines the power and carpet cleaning of a full-size vacuum* with unmatched intelligence, Powered Lift-Away® versatility, and DuoClean® PowerFins™ nozzle technology. *Tested in Boost mode vs. ZU630.Floor Selector Switch is Disengaged: Most Sharks have a switch that can select either hard flooring or carpet. With hard flooring selected, the machine will turn off the brush roll. Make sure that this switch is on carpet mode. Belt Broken: Shark brushes are operated by a belt. If this belt breaks, the brush roll will not spin. I own a shark professional rotation vacuum which has been a good investment. This morning however it stopped picking up. It appeared at first that the rollers weren't moving.Battery went dead, when I plugged it in to charge, only 2 lights started blinking instead – Learn about Shark - IONFlex 2X DuoClean IF251 Bagless Cordless Pet Stick Vacuum - Blue stream with 10 Answers – Best Buy It doesn't stand on its own. I don't know why people are says it does. Sure if you take it apart for storage it will but let's get real. You're vacuuming and you have to move something. You have to lean it against the wall, furniture, lay it on the floor or whatever. I can't believe Shark designed a vacuum like this. BEST FOR HARDWOOD FLOORS: Shark NV501 Rotator Lift-Away Professional Vacuum. BEST CORDLESS: Shark Vertex Cordless Vacuum With DuoClean PowerFins. BEST ROBOTIC: Shark AI Ultra 2-in-1 Robot Vacuum ...The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ... Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge.Find helpful customer reviews and review ratings for Shark IZ462H Vertex Ultra Lightweight Cordless Stick Vacuum with DuoClean PowerFins, Crevice, Pet Multi-Tool, Anti-Allergen, Brush, Removable Handheld, Flex, 60 min Runtime, Blue, MultiFLEX at Amazon.com. Read honest and unbiased product reviews from our users. Jun 1, 2020 · Hi everyone on this episode we will show you how to fix a stuck roller on a Shark Ion Duo cordless vacuum. This quick fix works with most Shark cordless vacu... Wand Release button doesn't work. We have had three Shark Rotator Lift Away Speed (not powered) vacuums all fail in the same way. The wand release button stops working, and the wand cannot be taken out. We have returned the first two to Target, and are hoping there is an alternative to keep returning them. Answered!Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged.Empty the dustbin / canister of dirt and debris. Check for a clogged hose or filter. If there’s a clog, unclog the hose and replace the filter. Allow 45 minutes for the vacuum to cool down. Plug the vacuum back in to the power outlet. Switch the power button to the “I-On” position and see if it starts the vacuum.Here are tips from Shark’s website for identifying your device’s model number: 1. Check your box. On the bottom of your box, you should see the model number near the bar code. 2. Check your unit. The main body of the vacuum (back of the unit) should have a rating label that features your model number. 3.Read: Shark Vacuum Won’t Turn On #3 Overheating Symptoms: Red-colored indicator light flashing, as the vacuum stops working and the body feels hot around the motor.Once the dust reaches the maximum fill line, you must empty the cup or the vacuum won’t suck in the debris anymore. The brush might stop spinning too. 4. Loose Suction Head. The suction head or nozzle of the vacuum is what makes contact with the floor. It receives power through the integrated wires in the hose. This vacuum is light,powerful, easy to use and it folds for storage. I judge a vacuum by how much pet hair and litter it picks up on a variety of flooring. Shark® Vertex™ Bagless Corded Canister Vacuum with DuoClean® PowerFin works on my wood floors easily as it foes on my tile and rugs.This vacuum does a good job cleaning along the edges of a room but can struggle just a bit when cleaning corners. It has an excellent reach with its 29.5-foot cord, and the Lift-Away feature provides another 10 feet or so to work with. It also isn't overly loud compared to the other models we tested.The Shark Vertex Duo Clean Power Fins Upright Vac is easily set up in minutes and I have attached a picture of the quick start guide that is printed on the top inside box top. I was very pleasantly surprised that the vacuum that I received from Shark is rose-gold colored and I find that great. Empty the dustbin / canister of dirt and debris. Check for a clogged hose or filter. If there’s a clog, unclog the hose and replace the filter. Allow 45 minutes for the vacuum to cool down. Plug the vacuum back in to the power outlet. Switch the power button to the “I-On” position and see if it starts the vacuum.Unplug the vacuum cleaner's power cord from the wall outlet. Twist the section of the hose connected to the socket on the vacuum counter-clockwise to remove it. Step 2. Collapse the telescoping wand, followed by collapsing the hose. Hold the two horizontally with the open end of the hose facing left and the wand facing right. Step 3 IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...Mar 18, 2021 · SHARK APEX VS SHARK VERTEXIn this face-off we pit the Shark Vertex upright vacuum (AZ2002) against the Shark APEX Zero-M (AZ1002). The Shark Vertex upright is currently the pinnacle of uprights at Shark. It has many features and a host of different technologies. However, before this newcomer there was the Shark APEX, and as the name suggests it was the king-of-the-hill when it was released. So ... The IZ682H Vertex Pro is Shark’s latest product with a foldable wand. This model has the same DuoClean nozzle with the combs and the plastic fins, helping it resist hair tangles better than the older design. Surprisingly, this model has weaker airflow than the older IZ462H, only making out at 48.25CFM, but (surprisingly) has better pick-up ...Shark IZ361H Pet Plus Anti-Allergen Cordless Stick Vacuum, Lightweight with Self-Cleaning Brushroll, PowerFins, Removable Handheld, Crevice, Upholstery, & Anti-Allergen Tools, 40 Min Runtime, Blue. Shark IZ862H Stratos Cordless Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti ...It doesn't stand on its own. I don't know why people are says it does. Sure if you take it apart for storage it will but let's get real. You're vacuuming and you have to move something. You have to lean it against the wall, furniture, lay it on the floor or whatever. I can't believe Shark designed a vacuum like this. You Need To Empty The Canister. If my Shark vacuum ever loses a little bit of power the first thing I do is empty the canister. You cannot expect the vacuum to keep sucking up dirt when the canister is bursting at the seams. It is best not to let your canister get so full that your vacuum starts to struggle to function.Front soft brush was failing to spin on my 810. I found that belt pully had only been pressed on and was now slipping after about 4 years. Fix was to Dremel a keyway on the shaft and inside of pully and drive a brad in to lock it firm. (see image close-up) I think this was really bad engineering by the manufacturer to just press this pully on.Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged.So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely. Shark IZ361H Pet Plus Anti-Allergen Cordless Stick Vacuum, Lightweight with Self-Cleaning Brushroll, PowerFins, Removable Handheld, Crevice, Upholstery, & Anti-Allergen Tools, 40 Min Runtime, Blue. Shark IZ862H Stratos Cordless Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti ...Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum.1) Empty The Canister. If your Shark vacuum ever loses a bit of power or the Shark vacuum not sucking dirt and dust as it should be, then the first thing you need to look at is the dust bag or dirt canister. You can’t expect any vacuum cleaner to keep sucking up dust and dirt when the bag or canister is about to burst at the seams.This article contains the Owner's Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. AZ2000_Series_Manual_E_Mv2_20200701.pdf. 2 MB Download.Jun 1, 2023 · 3. 4.5. Final Verdict. Our Best Overall pick for a Shark vacuum is the Shark Vertex DuoClean PowerFins Cordless Stick Vacuum, since this cordless model has long battery life, a flexible handle for storing it in your home, and powerful suction on all types of flooring. IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Shark Vertex AZ2002. Snazzy PowerFin DuoClean technology - for 64 days only. Warranty is only for motor and engine. One of the rollers stopped spinning and it is $89 to replace it. The best vacuum I have ever had (great suction and picks up everything), but ONLY for 64 days.1. Posted: Oct 20, 2016. Options. First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide.Nov 30, 2020 · This Shark® UltraLight Family of vacuums is where Shark’s most advanced engineering and best cleaning technologies collide. These vacuums feature an advanced... Find helpful customer reviews and review ratings for Shark IZ462H Vertex Ultra Lightweight Cordless Stick Vacuum with DuoClean PowerFins, Crevice, Pet Multi-Tool, Anti-Allergen, Brush, Removable Handheld, Flex, 60 min Runtime, Blue, MultiFLEX at Amazon.com. Read honest and unbiased product reviews from our users. The Shark Vertex DuoClean AZ2002 upright vacuum cleaner includes a power brush, dusting brush and crevice tool. It weighs 17 pounds and has a lift-away canister. Shop. Description. Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ...There is an adjustment piece at the top of the handle where you turn it to adjust the suction setting. This is the only way to adjust to different carpet heights and rugs. The power button is also two settings. One setting for bare floors and one for carpet. Answered by Lambert 7 years ago.Sharkninja - Progressive Web AppThe basic older purple Shark Navigator is actually a better vacuum than the Shark Vertex. The old Navigator avoids the duo brushroll problems and the powerfin problems. The Sebo Dart $549 is one of the cheapest BIFL vacuums, but I think you get so much more with the Sebo Felix $699 for just a little more. The Felix is the biggest reason not to ... Front soft brush was failing to spin on my 810. I found that belt pully had only been pressed on and was now slipping after about 4 years. Fix was to Dremel a keyway on the shaft and inside of pully and drive a brad in to lock it firm. (see image close-up) I think this was really bad engineering by the manufacturer to just press this pully on.
Apr 25, 2019 · Learn how to get the most out of your Shark® DuoClean® with Zero-M® Lift-Away® Upright Vacuum by keeping the brushrolls clean.To learn more, visit sharkclean... . Synchrony lowe
Jul 26, 2022 · This vacuum does a good job cleaning along the edges of a room but can struggle just a bit when cleaning corners. It has an excellent reach with its 29.5-foot cord, and the Lift-Away feature provides another 10 feet or so to work with. It also isn't overly loud compared to the other models we tested. Oct 20, 2016 · 1. Posted: Oct 20, 2016. Options. First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide. Step 4. Empty the dust cup container if the vacuum will not pick up, the suction is weak or dust starts to escape from the vacuum. Also, remove the dust cup filter and check for objects in it. Rinse it under water to remove dirt and dust. Allow it to dry thoroughly before placing it back in the vacuum.The Shark Vertex Upright is an amazing option for pet owners and those with lots of carpets with its superb suction and pick-up ability, but it still has some pain points that plague upright models like a heavy, bulky build. Reasons to buy. +. Powerful suction power on hard floors and carpets. +.Once the dust reaches the maximum fill line, you must empty the cup or the vacuum won’t suck in the debris anymore. The brush might stop spinning too. 4. Loose Suction Head. The suction head or nozzle of the vacuum is what makes contact with the floor. It receives power through the integrated wires in the hose.Mar 28, 2022 · The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge. Apr 25, 2019 · Learn how to get the most out of your Shark® DuoClean® with Zero-M® Lift-Away® Upright Vacuum by keeping the brushrolls clean.To learn more, visit sharkclean... Jun 21, 2021 · Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged. This vacuum does a good job cleaning along the edges of a room but can struggle just a bit when cleaning corners. It has an excellent reach with its 29.5-foot cord, and the Lift-Away feature provides another 10 feet or so to work with. It also isn't overly loud compared to the other models we tested.This article contains the Troubleshooting Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. 146 found this helpful Shark Vertex AZ2002. Snazzy PowerFin DuoClean technology - for 64 days only. Warranty is only for motor and engine. One of the rollers stopped spinning and it is $89 to replace it. The best vacuum I have ever had (great suction and picks up everything), but ONLY for 64 days.Factory Reset Using the Smartphone App. Open the Shark robot smartphone App, go to the Settings, choose the Factory reset, and confirm it. The Shark robot vacuum will start the reset process - wait until You get a notification about the finished factory reset, after which You will have to set the robot vacuum again. .